Your bike arrives almost ready to ride.
Just a few simple steps and you’re good to go.
The delivery is completely free.
Support
Delivery and Pick-up
Choose how you want to receive your bike.
Free home delivery
Pick up and go
Collect your bike fully assembled from a nearby partner.
Assembly is available for a small additional fee of €49.
No setup needed, just ride.
Payment and Financing
We offer several flexible solutions to make purchasing your new bike as easy as possible:
Payment methods
Choose the option that works best for you.
Pay safely and get on the road faster.
We accept :
- Credit card
- Google Pay
- Apple Pay
- PayPal
- Bank deposit
Financing
Prefer to spread the cost?
Flexible options are available at checkout with Paypal.
Taxes
Prices include applicable taxes.
Manage your order
Track your delivery or request a return in a few simple steps.
Track your order
Track your order using the link you received via email. If you are a registered user, log in to your account and you will find the tracking information in the “Your Orders” section.
Returns
Changed your mind? No problem.
We’ll guide you through the return process.
Repairs and Warranty
If something’s not right, we fix it, together.
Spare parts
We keep spare parts available for all our models.
If you need a replacement, just send us an email at info@skyou-bike.com and we’ll help you to find the right part for your bike.
Warranty
Clear coverage and real support when you need it.
Find a Service Point
Repairs, check-ups, or pick-up:find the closest partner near you.
Bici Elettrica Riparazioni
V. Baccio da Montelupo, 30 A, 50142 Firenze FI
+39 3385644888
+39 3385644888
Elletech Savona
Via Bartolomeo Guidobono, 43 R, 17100 Savona SV
+39 3713743686
+39 3713743686
Manuals and documents
Everything you need, in one place.
Tech sheets
Technical specifications and key product details.
Manuals
Clear and simple guides to help you get started and keep riding.
Safety instructions
Important information for safe and correct use of your bike.
Declarations of conformity
Official certifications and compliance documents.